Australian privacy information

Privacy Policy

This Privacy Policy explains how Midnightmar Queeclub handles personal information collected through https://midnightmarqueeclub.com and through our dining, venue and guest-enquiry services. It describes how information may be collected, used, disclosed, stored and managed when you interact with us.

Effective date 2 September 2026

We may update this policy from time to time. Please check this page when you return to see the current version.

At a glance

Policy scope

This policy applies to personal information we handle through our website, dining and venue enquiries, table bookings, private-event discussions and relevant in-venue interactions. It also applies when you contact Midnightmar Queeclub by website form, email, phone or in person. For questions about this policy, you can call +61 491 570 156 or email [email protected]. It does not control the privacy practices of external websites.

01 · Collection

Information we may collect

01

Information you provide

You may provide personal information when you book a table, make a private-event enquiry, contact the venue or register interest in a hosted poker night. Depending on your request, this may include your name, email address, phone number, booking or event preferences, and the details you include in your message. We ask that you provide information that is accurate and reasonably needed for us to consider, respond to or prepare for the relevant request.

02

Information from website use

When you browse https://midnightmarqueeclub.com, we may collect technical and usage information such as the device and browser you use, pages viewed, approximate location derived from technical information, and interactions with the website. This information may help us operate, secure, understand and improve the website. Our Cookie Policy provides further information about cookies and similar technologies that may be used on the site.

03

Information collected in venue contexts

We may record information where it is relevant to managing a dining visit, private celebration, corporate hospitality enquiry or social poker-table experience. We aim to collect only what is reasonably needed for the relevant venue administration. If particular information is necessary in a specific circumstance, we will handle it carefully and lawfully rather than routinely collecting unnecessary personal details.

Hosted poker at Midnightmar Queeclub is recreational, social, offline and in person at the venue.

These activities are managed under venue rules and applicable Australian laws.

02 · Use

How we use personal information

Responding to bookings and enquiries

We may use your information to respond to table-booking requests, general questions, private-event enquiries and corporate hospitality discussions. This can include confirming the details you have supplied, communicating about the service you have asked about, and preparing for a venue visit where relevant. Providing an enquiry does not guarantee availability, but it allows our team to consider the request and communicate with you about practical next steps.

Hosting social poker experiences

Where you express interest in a hosted poker night or table experience, we may use relevant details to organise attendance, communicate venue arrangements and provide applicable participation guidance. Poker at Midnightmar Queeclub is recreational and social, hosted exclusively at the venue and conducted in person. Any participation is subject to venue rules and applicable Australian laws, and our communications are limited to the relevant in-venue experience.

In-person only. We do not use this policy to describe or offer online poker participation.

Operating and improving the website and venue services

Usage and enquiry information may help us maintain website performance, protect our systems, understand visitor needs and improve communications and hospitality experiences. Where appropriate, we may use information in an aggregated or practical way to identify common questions or improve the clarity of our website and guest processes. We do not rely on this policy to make claims about automated decision-making or practices not described here.

Meeting legal and operational responsibilities

We may use personal information where reasonably necessary to meet legal obligations, respond to lawful requests, protect the venue and its guests, or administer venue rules. This may include handling concerns connected with a booking, event or hosted in-person poker activity. We take a practical, plain-language approach and use information only where the purpose is relevant to our operations or responsibilities under applicable Australian laws.

03 · Disclosure

When information may be shared

04 · Storage

Storage, security and retention

Reasonable safeguards

Midnightmar Queeclub takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our approach is intended to be practical and proportionate to the information and services involved. However, no method of electronic storage or transmission can be guaranteed completely secure. We therefore encourage visitors to take care when sharing information and to contact us if they have a concern about a communication or request.

Retention and deletion

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, related operational needs or legal obligations. When information is no longer reasonably required, we may delete it or de-identify it where appropriate. Retention needs can differ according to the nature of an enquiry, booking or event discussion, so this policy does not set a fixed retention period for every category of information.

Venue and poker-night records

Dining bookings, private-event enquiries and hosted social poker-night information follow the same privacy approach. We handle relevant details only for venue administration. Hosted poker experiences remain offline, in person and recreational, and are subject to venue rules and applicable Australian laws.

05 · Your choices

Your privacy choices, access and correction

Access and correction requests

You may ask to access personal information we hold about you, or request correction if you believe it is inaccurate, incomplete or out of date. To help protect personal information, we may need to verify your identity before responding. We will consider requests in accordance with applicable Australian privacy requirements and will let you know if we need more detail to understand or process the request. Contact us by email at [email protected] or phone +61 491 570 156.

Communication preferences

If you no longer wish to receive direct communications from us, you can contact the venue and let us know. We will take your request into account, subject to messages that may be necessary to respond to an existing booking, enquiry or service request. This provides a practical way to manage communications without suggesting a particular marketing system or automated unsubscribe process that may not apply to your circumstances.

How to make a request

Tell us whether your request concerns access, correction, a communication preference or another privacy matter, and include enough detail for us to assist.

Write to
18 Harbourview Lane, Surry Hills NSW 2010, Australia

06 · Questions and changes

Complaints, questions and policy changes

Raise a privacy concern

If you have a privacy concern or complaint, please contact Midnightmar Queeclub first and provide enough detail to help us understand the issue. We will consider the concern and respond within a reasonable timeframe. You can reach us by email at [email protected] or by phone on +61 491 570 156. We may ask follow-up questions where this is needed to assess the matter properly.

Contact details for privacy matters

For privacy matters, email [email protected], call +61 491 570 156, or write to Midnightmar Queeclub, 18 Harbourview Lane, Surry Hills NSW 2010, Australia.

Changes to this policy

Midnightmar Queeclub may update this policy as our practices or legal obligations change. The current version will be published on this page, so we encourage you to review the effective date whenever you return. This policy is effective from the date below.

Effective date2 September 2026